All to many times we have heard of the saying the customer is always right, but when it comes to banking the customer is always wrong. Have you ever wondered if the bank holds funds up because they know a check is coming through. Then after they charge you for a fee, it seems they release your funds immediately afterwards. Is this how you treat your customer? Unfortunately , no one will ever admit it, but banks generate more income yearly, on fee’s for overdrafts, ATM surcharges and other penalties, than they do on interest made from consumer loans. The funny part (inside joke) we keep believing these are the people that we can go to when your less than perfect credit needs a loan..ha,ha,ha. You been a faithful customer with direct deposit for several years, the tellers know your name, but you can’t get a basic short term loan, from an little bump in life that tarnished your report.
I know you feel down at this point, but behold the light at the end of your nightmare and it has a smile, with customer service like it’s was meant to be. It goes by the name of Credit Union, yes I know your saying, but I love my bank. Ask yourself when is the last time your bank has loved you back ? A credit Union, where that bump in life can be discussed and counter offers on your requested amount are offered. Yes I said “counter offer”, has your bank ever heard of the word, it’s the one that comes right before, we’ll send you a letter on our decision. Don’t be a door mat to the monster, be a “Customer” at a credit union and get treated like an member of a family whom your trust your finances.
